Terms and Conditions

Last updated: 10 November 2026

These terms apply to your use of smartbusinessdirectory.co.uk and to any business listing on it. By adding a listing you agree to these terms. Please read them together with our Privacy Policy.

1. Who we are

smartbusinessdirectory.co.uk is operated by Stader Advertising, a UK sole trader. You can contact us at team@smartbusinessdirectory.co.uk.

2. The directory

smartbusinessdirectory.co.uk is a directory of UK businesses. Businesses can add a listing so that people searching for their type of business, in their area, can find them. Listings published to this directory through the Stader.co.uk listing management service are also covered by these terms. We may change or withdraw features of the directory at any time.

3. Adding a listing

To add a listing you choose a category, your county and town, and give your business name, website, a description of at least 200 characters, your first name, and an email address and password, which become your login for managing the listing. You must confirm your email address using the link we send you.

You must give accurate details and keep them up to date. You are responsible for keeping your password private and for everything done with your login. Tell us straight away at team@smartbusinessdirectory.co.uk if you think someone else has used it. You can remove your listing at any time, or ask us to remove it.

4. Listing guidelines

This directory is for genuine UK businesses only. Every listing must:

• be for a business based in the United Kingdom, with the correct town and county;
• use an accurate business name, the most relevant category, and a working website address starting with https://;
• not be for gambling, adult or escort services, illegal drugs or controlled substances, prescription-only medicines (including weight-loss injections and Botox), vaping or e-cigarette products, replica or counterfeit goods, essay-writing or hacking services, or any other unlawful business, and not be misleading, offensive or spam;
• not include personal information about anyone who has not agreed to it being published.

You confirm that you own the business or have its permission to list it, and that you have the right to use any text, images or logos you upload (up to 4 images per listing, or 8 for an Enhanced listing). If you add a listing for a business you do not own, you confirm you have given that business a copy of these terms and our privacy policy.

5. Review and moderation

All listings are reviewed before they go live and may be checked again at any time. Some types of business (for example massage, CBD, cryptocurrency and investment schemes) are always checked by our team before they go live and cannot use priority review or Enhanced until approved. If you change the name, website or description of a live listing, we may review it again. We may edit a listing to correct its category, location or formatting, and we may reject, suspend or remove any listing that we believe breaks these terms or the law. Fees paid for a listing that is removed for breaking these terms are not refunded.

If you are a business owner and a listing about your business was published without your permission, email team@smartbusinessdirectory.co.uk and we will remove or correct it.

6. Activating your listing

A new listing waits in a review queue until it is activated in one of three ways:

• Free review. Once you have confirmed your email address, your listing joins our free review queue and is reviewed in the order it was added. Because we receive a very large number of listings, a free review can take up to 6 months. If your listing has not been reviewed after 6 months, contact us with your advert ID.
• Priority review. Pay a one-off fee (currently £4.99, shown before you pay) through PayPal and we review the listing the same working day. A listing activated this way skips the free review queue and stays published for as long as the directory operates, subject to sections 4 and 5.
• Enhanced listing. Pay a one-off fee (currently £9.99, shown before you pay). This includes everything in a priority review, plus extra details on your listing (such as opening hours, services, areas covered, a video, social media links, extra page links, more images and your logo), a Featured badge and placement above standard listings on category and town pages. Enhanced features stay on your listing for as long as the directory operates, subject to sections 4 and 5. We do not promise any particular position, traffic or search engine ranking (see section 12).

A listing whose email address is not confirmed within 30 days is deleted. A listing that is rejected at review is deleted, and we will email you to tell you why.

7. Fees

• Fees are paid through PayPal and the price is shown before you pay. We are not VAT registered, so no VAT is charged.
• Upgrades such as featured or homepage placement run for the period shown before you pay and then end.
• Prices may change at any time. Changes do not affect purchases already made.
• Fees are non-refundable once the review or placement has been carried out, except as set out in section 8 or where the law requires a refund.

8. Cancellation

This directory is intended for businesses. If you pay a fee as a consumer (not for business purposes), you have the right under the Consumer Contracts Regulations 2013 to cancel within 14 days of purchase and get a refund for anything we have not yet provided. By asking us to review or promote a listing within those 14 days, you ask us to start straight away and accept that once it has been done it is no longer refundable. To cancel, email team@smartbusinessdirectory.co.uk within 14 days of purchase.

9. Your content

You keep ownership of the text, images and other material you submit. You give us a non-exclusive, royalty-free licence to store, display, copy and edit it (to meet section 5) on this directory for as long as the listing is published. The licence ends when the listing is removed, except for copies in backups and copies held by search engines, which we do not control.

10. What is public

Everything in a listing except your email address is shown publicly and may be indexed by search engines. Your email address, first name, login details and payment details are never displayed.

11. Availability

We aim to keep the directory available at all times but cannot guarantee uninterrupted access. We may take it offline for maintenance or updates.

12. Our liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded by law.

Subject to that, we are not liable for any loss of business, profit, revenue or goodwill, or for any indirect or consequential loss, arising from your use of the directory, and our total liability to you is limited to the amount you have paid us in the 12 months before the claim arose.

We are not responsible for the content of listings submitted by other people or for the websites that listings link to.

Search engines. We do not own or control Google or any other search engine, and we make no promise about whether, where or how any listing, or the website it links to, appears in search results. Search engines change how they treat directories and the links in them at any time and without notice. We are not responsible for any rise or fall in your website's search rankings, traffic or visibility, whether you believe it was caused by a listing on this directory, by a link from it, by its removal, or by how a search engine treats this directory. Listings are provided to help people find your business and are not a search engine optimisation service.

13. Privacy

Our Privacy Policy explains what personal information we collect, how we use it and the cookies this website uses.

14. Changes to these terms

We may update these terms from time to time. The current version is always on this page, and the date at the top shows when it last changed. The terms in force when you paid apply to that purchase.

15. Law

These terms are governed by the law of England and Wales, and any dispute will be dealt with by the courts of England and Wales. If you are a consumer living elsewhere in the United Kingdom, you may also bring a claim in the courts where you live.